Privacy Policy

This Data Collection and Processing Policy, or Privacy Policy (hereafter referred to as the “Policy”) explains how the Company collects information about You, how it is used, kept, and disclosed when You visit the Website.

You hereby consent to the Processing of Your Personal Data and confirm that You have been informed of the procedure, purpose, and other terms of their processing in accordance with the Law of Ukraine “On Personal Data Protection” of 01.06.2010, EU Regulation No. 2016/678 of 26.04.2016, and the California State Consumer Privacy Act of 2018. (CCPA).

By using the Website, You agree to Our Policy and give the Company permission to collect, use, and disclose information about You for the purposes outlined below.

By continuing to use our Website, You acknowledge that You have the legal ability to consent to this Policy and to the Processing of Your Personal Data under these conditions in accordance with the laws of Ukraine and Your personal applicable jurisdiction.

We reserve the right to make changes to this Policy at any time. We will notify You of any changes by changing the date at the top of this text. When using the Website, We encourage You to read the Policy to keep informed about the methods and ways We protect Your privacy.

Definition

• “Website” - means all Content and links of the page https://www.redlab.bz that provides Services to Users and provides information regarding the Services (also referred to as “Redlab agency”).
• “Service” - is a combination of the Services provided by the Company through the Website.
• “User” - Website visitor who uses Redlab.agency for personal purposes (also referred to as “You”, “Your”).
• “Content” - the information, Company provides via Website, including offers. Also, the Content includes but is not limited to: whole or elements of icons, illustrations, graphics, pictures, logo, etc., which is solely owned by the Company.
• “Intellectual property rights” - all rights in, to, or arising out of: (i) any work, intangible work, copyrights, copyright registrations, creations, design, illustrations, symbols, marks, pictures, icons, trademarks, logo, and/or image that is used in commercial / personal purposes; (ii) any U.S., Ukrainian or foreign patent or any software therefore and any all reissues, divisions, continuations, renewals, extensions, and continuation-in-part thereof; (iii) moral rights, rights of publicity, right of personality, privacy, and likeness, whether arising by operation of law, contract, license or otherwise, goodwill, trade secret, and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals, and extensions thereof, under the laws of any state, country or other applicable jurisdiction.
• “Services” - the Company's provision of UI/UX design services and web development for digital products.
• “Third-Party” - a legal person, public authority, agency, or body that is not the Data Subject, Controller, or Processor, as well as individuals who are authorized to process Personal Data and/or Usage Data under the direct authority of the Controller or Processor.
• “Automatically-collected information” - the information collected automatically through the Website (or Third-party services used by this Website) is referred to as “Usage Data”.
• Cookies” - means small text files that a Website saves on Your computer or mobile device when You visit it.
• “Data Controller”, “Owner” - The company that determines the purposes and means of Personal Data Processing (referred to as the “Controller”). Email address for contact: [email protected]
• “Data Processor” - means a natural person or legal entity that processes Personal Data on behalf of the Controller (as defined in this Privacy Policy) (referred to as the “Processor”).
• “European Union”, “EU” - all references to the European Union within this document shall include all current European Union Member States and the European Economic Area, unless otherwise specified.
• “Personal Data”, “Personal Information” - any information that permits the identification or identification of a natural person directly, indirectly or in connection with other information. A name, an email, a password, etc., for example (also called the “Data”).
• “Processing” - any operation or sequence of operations performed on Personal Data or sets of Personal Data.
• “Cross Border Data Transfer” (“CBDT”) - Transfer of Personal Data from Controllers based in the European Union (EU) to recipients based outside the EU/EEA who act as either Controllers or Processors.
• “IP address” - the unique network address of a node in an IP-based computer network.
  

User’s rights

Each individual's personal non-proprietary rights regarding Personal Data are inalienable and inviolable.
The User has the following rights:

• Access to Your Personal Data, as well as confirmation from the Company of the Processing of Your Personal Data and the status of their storage;
• At any time, You can withdraw Your consent to the Processing of Your Personal Data;
• If You believe that Your fundamental rights to privacy and Data protection outweigh Our legitimate interest in continuing the Processing, You may withdraw Your consent. We may keep an anonymous record of the User's activities (except for Personal Data). The Company deletes all information it has about the User within 30 (thirty) days of receiving Your request for deletion of information. Please contact Us at [email protected] if You have any questions.
• Changing Your Personal Information If there is an error, it has lost its relevance, or Your Personal Data has been deleted as a result of the completion of the purpose for which Data has been collected.
• Request for information about the User that the Company has on file. The Company may take up to 30 (thirty) days to process a request, but We always make every effort to respond as soon as it is practically possible.
• Filing a complaint against the Controller's disclosure of Personal Data, if necessary for lawful purposes in court or at stages leading to potential legal actions arising from improper use of this Website.
• Obtaining a copy of the User's Personal Data in a structured, machine-readable, and widely used format.

Data We collect

We collect information and Personal Information from Users directly when they register on the Website in sections such as “Contact us” or “Contacts” as well as when they browse Our Website. We collect Personal Data only when You fill out the form in the above sections of the Website and with Your permission, the rest of the Data We collect is mostly Usage Data.

Personal Data that You provide to Us

When You fill out a questionnaire from redlab.bz in the sections “Let's talk” or “Careers” Personal Data is collected. You can also provide Us with Personal Data at Your discretion via social networks Instagram and Facebook, chats, or support Services Redlab agency.

We may collect the following Personal Data from You:

• Your name;
• Email address;
• Your phone number;
• Links to Your accounts on the social networks;
• Link to Your resume/portfolio or to Your resume/portfolio directly.

All Personal Data requested by Redlab.bz is required for quality communication with You; failure to provide it may impede the Company's ability to provide Services or make them impossible to provide.

Automatically-collected information

In addition to the Personal Data You provide, We automatically collect certain information about You (including Personal Data). We collect Usage Data from Users directly while they browse the Website. Usage Data assists Us in ensuring the Website's smooth operation and improving the performance of the Services.

When Users access or use Our Website, We collect Usage Data, which includes:

• Browser type;
• Browser version;
• The type of device You are using;
• Pages of Our Website that You have visited;
• Your visit to the Website at what time and on what date;
• The time You spent on these pages of the Website;
• Unique device identifiers;
• IP Address (can be collected as Personal Data as well);
• Geolocation Data (can be collected as Personal Data as well);
• Other diagnostic Data.

Cookies

The Website has the ability to generate objects and store them on the User's device. To set up and improve User interaction, We use Cookies to collect certain Usage Data, such as pages visited and Services used on Our Website. Session Cookies are typically stored and used to interact with Our Service.

Session Cookies save the information entered by the User and track the User's movement on the Website. The Data received by session Cookies is stored for one (one) calendar year.

Cookies and other tracking technologies are used on this Website for the following purposes:

• Obtaining standard web analytics Data;
• Obtain Data collected through the use of HTML Cookies, Flash Cookies, web beacons, and other similar technologies;
• Obtain demographic information and other details to assist Us in customizing the Website to Your preferences;

We may share this information with partners who help Us restore, manage, or maintain Our Website (third parties).

By clearing Your browser's browsing history, You can delete all Cookies that are already on Your device. You can set Your browser to prevent Cookies from being placed on Your device, but You may need to do so manually each time You visit the Website.

If You live in the EU or are an EU citizen, You must comply with the provisions of the European Commission's General Data Protection Regulation if You agree to the use of Cookies based on a message posted on Our Website according to the art. 6 (1) (a) on the General Data Protection Regulation of the European Commission.

Legal basis of Personal Data Processing

We process Your Personal Data in accordance with the following legal grounds:

• With Your personal permission for one or more of the following purposes (listed below);
• As necessary for Our legitimate interests in providing the Services, provided that such interests do not outweigh Your fundamental rights and freedoms in terms of Data confidentiality;
• Data Processing is associated with a task carried out in the public interest or in the exercise of state authority.

You have expressly agreed to the Processing of Your Personal Data for a specific purpose. If You wish to withdraw Your consent to the Processing of Personal Data, please contact Us at [email protected].

Purpose of Data Processing

We use Your Personal Information to provide You with access to the Services, to respond to Your questions or inquiries, to communicate with You, and in other usual circumstances. All Personal Data is stored securely in accordance with the Law of Ukraine “On Personal Data Protection” of 01.06.2010, EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) and the California Consumer Privacy Act 2018 (CCPA).

We typically collect and use Your Personal Information for the following purposes:

• Provision of Services
  We make every effort to provide the Services in the best possible way. We have set up a questionnaire system on the Website in which the User provides Us with the necessary information about the desired Service, which greatly expedites the process of communication and preparation of a specific offer to the User, so We require Your Personal Data.
• To reply to Your requests for information
  If You leave a request or contact Us via email, We will use Your Personal Information to respond to Your inquiry. We will contact You within 30 (thirty) days if We receive Your request, but We will try to respond as soon as possible.
• To join Our Company
  We need as many qualified professionals in Our field as possible, and We want to grow in Our business, which is why We have created a section “Careers” when providing Personal Data, in which You agree to its Processing by us.
• To protect Our legal rights and prevent abuse
  To protect the Website and other business interests; to prevent or take action against illegal activities, suspected fraud, or violations of this Policy that pose a potential threat to the security or legal rights of any person or Third Party.
• Comply with legal obligations
  We may disclose Personal Data and/or Use Data in response to subpoenas, court orders, or other lawful requests from regulators and/or law enforcement, including disclosures of national security or law enforcement information.
• Providing support
  Notify You of any changes to Our Service, and solve problems via support in chat or email, taking into account error correction.

Terms of Data storage

We will only keep Your Personal Information for as long as it is required for the purposes outlined in this Policy. We will only store and use Your Personal Data to the extent required to comply with Our legal obligations (for example, if We are required to keep Your Data in accordance with applicable laws), resolve disputes, enforce Our legal agreements, and follow the rules of this Policy.

Personal Data is processed and stored for the duration necessary for the purpose for which it was collected.

We also keep Usage Data for internal use. Usage Data is typically kept for a shorter period of time than Personal Data, unless it is used to improve the security or functionality of Our Service, or We are legally required to keep this Data for a longer period of time.

Usage Data must be processed and stored for as long as the purpose for which it was collected requires, but no longer than 6 years from the date of the last use, unless the purpose of Data Processing requires otherwise.

How We process and where We store

Personal data is processed at the Owner's offices and any other places where third parties are involved in the processing.

The data transfer may sometimes involve the transfer of user data to another country. Users can learn more about the place of processing of such transferred data in section "Cross-border data transfer".

To store personal data, we usually use the services of Google Analytics - a web analytics service (Google LLC). Google Analytics is a web analytics service provided by Google LLC ("Google"). Google uses the information it collects to track and understand how people use the Website, create reports on its activity and share it with other Google services. Google may use the information collected to contextualize and personalize the advertising of its advertising network (usage data processors). Google's privacy policy can be found at https://policies.google.com/privacy? hl=uk. Cookies may also be placed on your device using Google Analytics.

Google Inc. provides Google Ads (AdWords) remarketing service. By visiting the Google Ads settings page: https://www.google.com/settings/, you can opt out of Google Disclosure of Personal Data

Any information We collect or that You provide to Us may be transmitted and processed by any of the Company's entities. We do not sell or transfer Your Personal Information to third parties for commercial purposes. However, if necessary, We may transfer Personal Data to the following Third Parties:

Our professional consultants and hosting providers;

State and controlling bodies;

Third parties who are Processors.

Furthermore, in the following circumstances, We may disclose Personal Data to Third Parties:

If required by law (for example: law enforcement agencies, courts and other government agencies);

To protect the Company's rights;

To share, summarize, or de-identify information with Third Parties for research, marketing, analytics, or other purposes if the information does not identify a specific person.Analytics for Display Advertising and set up ads on the Google Display Network.

Cross Border Data Transfer

Cross Border Data Transfer may occur if the transfer is required for the conclusion or performance of a contract between the Controller and a Third Party, and only when it is in the data subject's best interests.

Personal Data can be transferred to:

• Third country only if certain conditions are met;
• The country whose legal system is deemed by the European Commission to provide “an adequate level of Personal Data protection”.

Although the majority of the provisions of this Policy apply to all Users, some provisions only apply directly if Personal Data Processing is governed by broader standards of protection.

If any of the following conditions are met, the following broader standards of protection apply to Processing:

• Performed within the EU by the Owner;
• Refers to the Personal Data of Users in the EU and allows the Owner to control the behavior of such Users in the EU.
• This applies to Personal Data of Users in the United States. The California Consumer Privacy Act 2018 (CCPA) can be found at https://oag.ca.gov/privacy/ccpa.

The EU General Data Protection Regulation No. 2016/678 of April 26, 2016 can be found at

https://eur-lex.europa.eu/eli/reg/2016/679/oj.

All other users (third countries) around the world are subject to domestic data protection laws.

Disclosure of Personal Data

Any information We collect or that You provide to Us may be transmitted and processed by any of the Company's entities. We do not sell or transfer Your Personal Information to third parties for commercial purposes. However, if necessary, We may transfer Personal Data to the following Third Parties:

• Our professional consultants and hosting providers;
• State and controlling bodies;
• Third parties who are Processors.
• Furthermore, in the following circumstances, We may disclose Personal Data to Third Parties:
• If required by law (for example: law enforcement agencies, courts and other government agencies);
• To protect the Company's rights;
• To share, summarize, or de-identify information with Third Parties for research, marketing, analytics, or other purposes if the information does not identify a specific person.

Links to other websites

Our Services may contain links to Third-Party websites over which We have no control. When visiting a Third Party website, We strongly advise You to review Your privacy policies and terms of service.

We have no control over or responsibility for Third-Party websites' content, privacy policies, or practices.

Changes to this Policy

We may, at Our sole discretion, review this Policy and update it with changes on a regular basis. We recommend reviewing Our Policy at least once a month to stay up to date on the latest changes. If We make changes that substantially alter Your privacy rights, We will notify You via email, in case We have it.

We recommend that You do not use the Website if You disagree with the amendments to this Policy.

Governing law

This Policy is governed and construed in accordance with Ukrainian laws, especially the Law of Ukraine “On Personal Data Protection” of 01.06.2010, EU Regulation No. 2016/678 of 26.04.2016, and California Consumer Privacy Act 2018. (CCPA).

Any disputes resulting from or in connection with this Policy are finally resolved in accordance with the current legislation of Ukraine.

Warranty and the limitation of the liability

In order to prevent unauthorized or illegitimate access to, disclose or destruction of Personal Data, We take reasonable and appropriate measures to protect the Personal Data We collect via the Website. Unfortunately, there is no 100 percent safety guarantee for any Data transmission and storage system. Thus, We cannot protect or guarantee the safety of any information You provide to Us, although We endeavor to protect Your Data.

Please be aware that Your Personal Information We provide to other websites are not collected or processed. Only the Personal Data You provide to Us on Our Website are collected, processed and stored. You use the Website and at Your own risk provide Us with Your information.

In the case of any security breaches, device damage or any loss, unauthorized use or failures, We expressly exclude any representations and warranties, either expressly or implied.

Continuation of Personal Data storage

Then the User has given consent to such Processing, the Controller is permitted to store Personal Data for a longer period of time until such consent is revoked. Furthermore, the Controller may be required to retain Personal Data for a longer period of time in order to fulfill a legal obligation or by order of any authority.

Contact Us

Please contact Us at [email protected] if You have any questions or concerns about Redlab agency Privacy Policy, or if You decide at any time that We no longer need to hold any of Your Personal Information.

Unless otherwise stated, this Privacy Policy only applies to the Website.